What is GEP SMART?
GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
92 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GEP SMART?
Pros
- Reliable
- Caring
- Friendly Negotiation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
eAuction Functionality
Consulting & Advisory
Contract Management
Community Support
Auction Management
Workflow Management
ERFx
Procurement Management
Catalog Management
Spend Analysis
Supplier Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
GEP SMART Reviews
Arshia W.
- Role: Consultant
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Intuitive product!
Likeliness to Recommend
What differentiates GEP SMART from other similar products?
GEP SMART is an intuitive software designed by Supply Chain professionals as the flow of the software just makes sense in Contracting and eRFX.
What is your favorite aspect of this product?
RFX module
What do you dislike most about this product?
Analytics can be improved
What recommendations would you give to someone considering this product?
Have a solid understanding of mapping and integration at the time of implementation.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jul 2022
The GEP team is wonderful to work with!
Likeliness to Recommend
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
- Role: Vendor Management
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Fantastic Support and easy to use.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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