In Partnership With SelectHub
What is FileBound?
FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.
Company Details
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In Partnership With SelectHub
FileBound Ratings
Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileBound?
Pros
- Respectful
- Enables Productivity
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Process Automation
Search
Access Permissions Management
ECM Document Management
File Conversion
Capture Channels
Collaboration
Ediscovery Audit Trail
File Approvals Esignatures
Metadata Management
Mobile
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
FileBound Reviews
GRISELDA M.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2021
Great Product, needs better help documentation.
Likeliness to Recommend
What differentiates FileBound from other similar products?
The high level of customization to meet specific clients needs.
What is your favorite aspect of this product?
I love to use the Filebound's workflow capabilities to customize it to our (or our clients) always changing needs.
What do you dislike most about this product?
I get frustrated every time I click on a help link (on the forums) and its says that is no longer available. Also the help provided need to be more specific, and give few examples if possible, so we don't have to submit a support ticket all the time. Also would like for it to be more affordable for smaller businesses.
What recommendations would you give to someone considering this product?
I would definitively recommend it to everybody, once you get to know all the capabilities you would not conceive your life without it. :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Generous
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Nancy W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2021
Features that we couldn't find with other vendors.
Likeliness to Recommend
What differentiates FileBound from other similar products?
The ability to integrate with our SMS and HR/Business software is invaluable. The workflow capabilities are able to meet our unique needs.
What is your favorite aspect of this product?
Integrating with our Student Management System has been a great time saver for our district. Anybody with the appropriate security can access what they need to, no matter where they are in the district. When a student transfers schools, the records are at the new building registrar's fingertips immediately. The same is true with our HR records. Supervisors can see their employee's records without having to make a trip to HR to view them.
What do you dislike most about this product?
Nothing at this time.
What recommendations would you give to someone considering this product?
Look at the product through the eyes of all the different positions in the district. We use the workflows to send employee contracts, employee trainings, capital requests, busing requests...all areas of our district. Make a list of your current processes and think about how you could do them electronically. Look at all your paper filing cabinets and think about how you could electronically file those document.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
phil s.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Jan 2021
Quality product with great features
Likeliness to Recommend
What differentiates FileBound from other similar products?
The company culture and level of support provided, quality software and excellent people to work with.
What is your favorite aspect of this product?
Constantly innovating and staying up with industry standards.
What do you dislike most about this product?
Price, in line with competitors but still a pricey product. You get your monies worth though.
What recommendations would you give to someone considering this product?
Highly recommend filebound and upland software, great people who care and will help build a solution to fit your specific needs from start to finish.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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