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eclincher Logo
eClincher Inc.

eclincher

7.7 /10
Category
eclincher
7.7 /10

What is eclincher?

eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!

Company Details


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Awards & Recognition

eclincher won the following awards in the Social Media Management - Midmarket category

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eclincher Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eclincher.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eclincher?

4% Negative
6% Neutral
90% Positive

Pros

  • Unique Features
  • Respectful
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 86

Social Media Channel Integration Inbound

92

Campaign Execution

91

Social Media Channel Integration Outbound

91

Social Moderation and Workflow Management

87

Social Response Management

87

Social Post Archival

86

Dashboards and Visualization

83

Trend Analysis

80

Sentiment Analysis

78

Vendor Capability Ratings

Average 83

Ease of Data Integration

92

Ease of Implementation

91

Breadth of Features

86

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Quality of Features

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Vendor Support

79

eclincher Reviews

Piyush B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Feature rich automation.

Likeliness to Recommend

8 /10

What differentiates eclincher from other similar products?

It offering advanced automation feature like auto posting with smart queues, rss feed and integration with google analytics. It also provide unfied social inbox to manage messages from all platforms in one place.

What is your favorite aspect of this product?

The best one is unified social inbox, which streamlines manageing message from multiple social platforms in one place.

What do you dislike most about this product?

It can be more expensive which have smaller business and individuals.

What recommendations would you give to someone considering this product?

I recommend to taking advantage of its free trial to explore its extensive feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Eeva L.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Social Management Tool... but Pricey!

Likeliness to Recommend

8 /10

What differentiates eclincher from other similar products?

Auto Post - Smart Queues is my favorite feature.

What is your favorite aspect of this product?

What I love about eClincher is their auto posting from queues feature and other social media sharing features like reposting to other X accounts I control. As a social media manager, these features are crucial to my work.

What do you dislike most about this product?

I hated when they changed their subscription model. The feature that I used the most was removed from my subscription benefits. This showed a total disregard for their long-time subscribers. I certainly won't pay triple the cost just to have access to those features again.

What recommendations would you give to someone considering this product?

If cost is not a problem and you're a big business, this is the social media tool for you. Their features are incomparable. I know because I've looked everywhere. But if you're a small business, the plan with the best features will be too pricey.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Less Efficient Service
  • Less Fair

Shreya S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Time efficient but not the cost effective.

Likeliness to Recommend

8 /10

What differentiates eclincher from other similar products?

I feel continually upgradation makes it feel unparalleled . Could not think anything else, since many other are having similar advantages eclincher.

What is your favorite aspect of this product?

One management tool providing solution for all the social media accounts to do marketing activities. Easier, time efficient and compatible to use.

What do you dislike most about this product?

Its a bit pricey for whereas there are other products / softwares available in market with a lesser competitive price, providing similar solutions.

Pros

  • Includes Product Enhancements
  • Friendly Negotiation
  • Helps Innovate
  • Reliable

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