In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Marketing Platforms - Midmarket
Score 8.2
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Customer Relationship Management - Midmarket
Score 8.1
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Constant Contact Reviews
Shani L.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Produces and manages the most powerful campaigns
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact provides seamless email campaign management. The way Constant Contact allows you to create campaigns as well as stay up to date with updates and response rates is difficult to find with other applications.
What is your favorite aspect of this product?
Working with Constant Contact has contributed to transforming the process of dealing with marketing campaigns into an enjoyable experience. There are many ready-made templates, and Constant Contact helped us enhance fruitful cooperation in customizing the appropriate template for designing campaigns and publications with high impact. I love the dashboard that enables us to constantly monitor our progress. I love how easy it is to create reports, and Constant Contact's ability to easily collect data and consolidate it in one place.
What do you dislike most about this product?
There is nothing negative with Constant Contact, as it provides ease and smoothness during all steps.
What recommendations would you give to someone considering this product?
I highly recommend Constant Contact, as once you learn how to create campaigns and issue reports, you will not want to rely on any other system. It's also affordable and has the ability to handle large contact lists.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Gary H.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted May 2024
Great email marketing platform
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It is well known and user friendly.
What is your favorite aspect of this product?
Drag and drop
What do you dislike most about this product?
It is a bit pricey.
What recommendations would you give to someone considering this product?
If you have the funds, it's a great product for email marketing.
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Erica K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Vendor Management and Renewal
Submitted May 2024
The Best Email Marketing Solution Out There!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Everything that other products have, Constant Contact does it better or invented it. They are constantly innovating and ahead of the curve...never playing catch up. It is so refreshing using a product that is ahead of its time.
What is your favorite aspect of this product?
The drag and drop functionality makes it so that even someone with limited email marketing capabilities can build an effective, beautiful campaign.
What do you dislike most about this product?
There isn't much I dislike.
What recommendations would you give to someone considering this product?
Don't bother looking at competitors. Constant Contact is top tier and their support team is absolutely amazing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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