What is CDK Dealership Xperience?
Flexible, powerful and tailored to multi-location dealerships, our flagship Dealer Management Solution (DMS) provides the insights and tools you need to manage your business efficiently and profitably. Multiple-Location Dealerships. DMS Drive packages a powerful suite of tools with a sleek, easy-to-use interface. Boost profits, minimize spend and streamline your business, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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54 Likeliness to Recommend
66 Plan to Renew
48 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+39 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CDK Dealership Xperience?
Pros
- Acts with Integrity
- Respectful
- Trustworthy
- Unique Features
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Inspiring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales and Financial & Insurance (F&I) Operations
Analytics and Reporting
Service Management
Mobile
Payroll Administration
Auto Parts Management
Inventory Management
Accounting and Financial Management
Digital Retailing
Original Equipment Manufacturers (OEM) Communications
Third-Party Integration
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
CDK Dealership Xperience Reviews
Chris m.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2023
Take a look at all competitors
Likeliness to Recommend
What differentiates CDK Dealership Xperience from other similar products?
CDK is easy to use but high cost compared to other competitors
What is your favorite aspect of this product?
Engaging and ease of use
What do you dislike most about this product?
It is very slow
What recommendations would you give to someone considering this product?
Look at other competitors before making final decision
Pros
- Client Friendly Policies
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Jesse T.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Useful when it works but painful when it breaks
Likeliness to Recommend
What differentiates CDK Dealership Xperience from other similar products?
They have alot of useful features and systems that intagrated well but at the cost of your time and money when it breaks
What is your favorite aspect of this product?
It works very good when it works
What do you dislike most about this product?
When this product breaks it dosent just break a little.... It Completly breaks your entire system. Features or intagratins you try and add don't just work... You need a support tech to make anything work and lisencing is a PAIN...
What recommendations would you give to someone considering this product?
Don't use this... Use anything else but this... Your wallet will Thank you. Your IT will thank you and your service and parts department will Thank you.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Cons
- Slower Product Innovation
- Less Reliable
- Less Effective Service
Please tell us why you think this review should be flagged.
Gayathri Ajith C.
- Role: Student Academic
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Mar 2023
Great features!
Likeliness to Recommend
What differentiates CDK Dealership Xperience from other similar products?
Time efficiency
What is your favorite aspect of this product?
It is very easy to understand and use
What do you dislike most about this product?
Nothing to dislike!
What recommendations would you give to someone considering this product?
Definitely try it out!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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