What is Capsifi Jalapeno?
Align organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. Their digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Capsifi Jalapeno?
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Repository Management
Collaboration
Process Architecture
Analytics and Reporting
Performance Management
Data Visualization GIS
Risk and Fraud Assessment
Project Management
Document Management
Software Distribution
PCI and EMV Compatible
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Capsifi Jalapeno Reviews
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great business communication platform...
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
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Henrik E.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Great for visualizing capability impact
Likeliness to Recommend
What differentiates Capsifi Jalapeno from other similar products?
The tools is built around a knowledge graph, making it really easy to connect and relate different objects. Relations are true relations between objects, not attributes of a certain object. This makes the tool really easy to visualize different relationsships based on capability impact.. It allows both inside out (strategy realization) and inside out (customer needs/journey) views of the world
What is your favorite aspect of this product?
The ability to overlay different objects on top of capabilties and complement that with heatmapping
What do you dislike most about this product?
The product has grown over time making the UI less intutive, it is also hard to "hide" things we don't use and filter things to easily find what you focus on.
What recommendations would you give to someone considering this product?
You need to work both top down/inside out (so what is your operating and information model for business archticture and planning) and inside out (start with a sandbox and test differnt ways of modelling your content, even if you use the same term (like tactic) it might be better to use another object in the model.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
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