DX NetOps Logo
DX NetOps Logo
Broadcom

DX NetOps

6.5 /10
Category
DX NetOps
6.5 /10

What is DX NetOps?

Get unified, scalable AI-driven network triage and automation for traditional, SDN and cloud networks

Company Details


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DX NetOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DX NetOps.

73 Likeliness to Recommend

86 Plan to Renew

1
Since last award

68 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DX NetOps?

2% Negative
19% Neutral
79% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements

Cons

  • Less Generous

Feature Ratings

Average 74

Traffic Monitoring

76

Network Mapping

76

Operational Dashboard

76

Network Analytics

76

Network Performance Management

74

Network Compliance Management

74

Network Reporting

74

Network Configuration Management

74

Network Quality of Service

73

Network Environment Monitoring

69

Vendor Capability Ratings

Average 72

Business Value Created

77

Vendor Support

76

Ease of Implementation

76

Ease of Data Integration

76

Breadth of Features

74

Quality of Features

72

Product Strategy and Rate of Improvement

71

Ease of IT Administration

71

Usability and Intuitiveness

71

Availability and Quality of Training

70

Ease of Customization

66

DX NetOps Reviews

mihir V.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

A Scalable Network Monitoring Solution Provider.

Likeliness to Recommend

7 /10

What differentiates DX NetOps from other similar products?

ensuring the peak performance and dependability of our core network infrastructure is crucial. The system plays a key role in actively overseeing network performance, notifying us of any irregularities or issues, and delivering comprehensive insights via its reporting and analytics capabilities.

What is your favorite aspect of this product?

Scalability - excellent for small and medium enterprise customer Easy to use - for the operators, the training is very simple and intuitive Always tries to be up to date - supports latest network trends like SDN or SDWA.

What do you dislike most about this product?

Technical support needs to be better. They need to be more knowledgeable and responsive.

What recommendations would you give to someone considering this product?

It's solving so many problems it's hard to imagine going a day without leaning heavily on it to get work done. Initially our objective was observability but now were are using it for things like development, monitoring and problem tracking.

Pros

  • Reliable
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Fair
  • Less Generous

Sandip K.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Modern Network Monitoring Solution

Likeliness to Recommend

10 /10

What differentiates DX NetOps from other similar products?

Support Wide- range of devices, Easy and intuitive UI navigations, AI based fault monitoring (early alarming) Customizations capabilities, Supporting Direct device configuration from console.

What is your favorite aspect of this product?

AIOps compatibility, the Spectrum Alarm Notification Manager. It allows you to produce notifications based on certain things that are happening. Each SANM notification runs as its own individual process. If one SANM notification stopped working for some reason, it wouldn't affect all the other ones. That's a really good feature as well.

What do you dislike most about this product?

If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer, and probably a separate OneClick Console. You would almost need a separate instance of the tool running for each customer. Whereas other tools have multi-tenancy built-in, out-of-the-box, and you can stand up one instance of the tool. They should definitely try to change that to make it multi-tenancy-friendly because it's not at all.

What recommendations would you give to someone considering this product?

I would definitely recommend it. With any tool, you want to do a proof of concept, but it's a great tool for fault management. Also, understand the caveats: that it's not the most scalable tool and it's not very multi-tenant friendly. Aside from that, it's rock-solid in terms of how it does fault management. That's something that you really can't beat.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexandr H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Quality network monitoring software

Likeliness to Recommend

8 /10

What differentiates DX NetOps from other similar products?

Reliability, software quality, extensibility, good performance.

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Sometimes more difficult to customize

What recommendations would you give to someone considering this product?

It's good software for large network monitoring. Read manuals carefully. All the answers are there.

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

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