What is DX NetOps?
Get unified, scalable AI-driven network triage and automation for traditional, SDN and cloud networks
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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73 Likeliness to Recommend
86 Plan to Renew
1
Since last award
68 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DX NetOps?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Includes Product Enhancements
Cons
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Network Mapping
Operational Dashboard
Network Analytics
Network Performance Management
Network Compliance Management
Network Reporting
Network Configuration Management
Network Quality of Service
Network Environment Monitoring
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
DX NetOps Reviews
mihir V.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2024
A Scalable Network Monitoring Solution Provider.
Likeliness to Recommend
What differentiates DX NetOps from other similar products?
ensuring the peak performance and dependability of our core network infrastructure is crucial. The system plays a key role in actively overseeing network performance, notifying us of any irregularities or issues, and delivering comprehensive insights via its reporting and analytics capabilities.
What is your favorite aspect of this product?
Scalability - excellent for small and medium enterprise customer Easy to use - for the operators, the training is very simple and intuitive Always tries to be up to date - supports latest network trends like SDN or SDWA.
What do you dislike most about this product?
Technical support needs to be better. They need to be more knowledgeable and responsive.
What recommendations would you give to someone considering this product?
It's solving so many problems it's hard to imagine going a day without leaning heavily on it to get work done. Initially our objective was observability but now were are using it for things like development, monitoring and problem tracking.
Pros
- Reliable
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Less Fair
- Less Generous
Please tell us why you think this review should be flagged.
Sandip K.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Aug 2023
Modern Network Monitoring Solution
Likeliness to Recommend
What differentiates DX NetOps from other similar products?
Support Wide- range of devices, Easy and intuitive UI navigations, AI based fault monitoring (early alarming) Customizations capabilities, Supporting Direct device configuration from console.
What is your favorite aspect of this product?
AIOps compatibility, the Spectrum Alarm Notification Manager. It allows you to produce notifications based on certain things that are happening. Each SANM notification runs as its own individual process. If one SANM notification stopped working for some reason, it wouldn't affect all the other ones. That's a really good feature as well.
What do you dislike most about this product?
If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer, and probably a separate OneClick Console. You would almost need a separate instance of the tool running for each customer. Whereas other tools have multi-tenancy built-in, out-of-the-box, and you can stand up one instance of the tool. They should definitely try to change that to make it multi-tenancy-friendly because it's not at all.
What recommendations would you give to someone considering this product?
I would definitely recommend it. With any tool, you want to do a proof of concept, but it's a great tool for fault management. Also, understand the caveats: that it's not the most scalable tool and it's not very multi-tenant friendly. Aside from that, it's rock-solid in terms of how it does fault management. That's something that you really can't beat.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alexandr H.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Quality network monitoring software
Likeliness to Recommend
What differentiates DX NetOps from other similar products?
Reliability, software quality, extensibility, good performance.
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
Sometimes more difficult to customize
What recommendations would you give to someone considering this product?
It's good software for large network monitoring. Read manuals carefully. All the answers are there.
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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