What is BMC Helix Discovery?
BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BMC Helix Discovery?
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Integrated Discovery
Data Center Analytics
Analytics and Reporting
Software Recognition Library
Software Usage Metering
Advanced License Management
End to End Lifecycle Management
Data Import Export and Aggregation
Decentralized Management
Cloud License Management
Financial Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
BMC Helix Discovery Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2020
Graduation level certification requires
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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