BMC Helix Discovery Logo
BMC Helix Discovery Logo
BMC Software

BMC Helix Discovery

7.8 /10
Category
BMC Helix Discovery
7.8 /10

What is BMC Helix Discovery?

BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.

Company Details


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Awards & Recognition

BMC Helix Discovery won the following awards in the IT Asset Management - Enterprise category

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BMC Helix Discovery Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BMC Helix Discovery.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BMC Helix Discovery?

6% Negative
5% Neutral
89% Positive

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 80

Integrated Discovery

84

Data Center Analytics

84

Analytics and Reporting

83

Software Recognition Library

79

Software Usage Metering

79

Advanced License Management

78

End to End Lifecycle Management

78

Data Import Export and Aggregation

77

Decentralized Management

76

Cloud License Management

74

Financial Analysis

72

Vendor Capability Ratings

Average 80

Breadth of Features

84

Quality of Features

83

Ease of IT Administration

81

Ease of Implementation

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of Customization

79

Vendor Support

78

Usability and Intuitiveness

77

Availability and Quality of Training

76

BMC Helix Discovery Reviews

Pedro C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

UP and running in minutes, so easy to use.

Likeliness to Recommend

9 /10

What differentiates BMC Helix Discovery from other similar products?

Easy yo use, configure and Connect. Support almost all OS

What is your favorite aspect of this product?

MultiVendor discovery

What do you dislike most about this product?

Some networks devices need additional configuration or submit a case

What recommendations would you give to someone considering this product?

First set the target, what do you need to, how the product will help you, then review and match what discovery does.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vikas K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to setup & works from day one to discover CIs

Likeliness to Recommend

10 /10

What differentiates BMC Helix Discovery from other similar products?

BMC Helix Discovery work with tight integration with Helix CMDB. Very reliable and accurate software and asset discovery.

What is your favorite aspect of this product?

Proper dashboard and data export system for hosts.

What do you dislike most about this product?

limited integration scope

What recommendations would you give to someone considering this product?

Please review your companies use case for network devices and server discovery. It best works with Helix CMDB and ITSM.

Pros

  • Performance Enhancing
  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Awesome Product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing