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AWS Systems Manager

8.5 /10

68 Reviews Write a Review

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What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative

1% Neutral

99% Positive

Pros

Saves Time
Performance Enhancing
Respectful
Reliable

Feature Ratings

Average 86

Cloud Monitoring

Storage Monitoring

Patching Automation

Applications Monitoring

Server Performance Monitoring

Network Configuration Management

Access Rights Management

Event Correlation & Management

Capacity Management

Automated Remediation

Deployment Model

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Management

Score 9.1

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AWS Systems Manager Reviews

Douglas D.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic Features!

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

Many useful features and best platforms for Application and Infrastructure.

What is your favorite aspect of this product?

All the features!

What do you dislike most about this product?

Nothing to say.

What recommendations would you give to someone considering this product?

Using this Cloud you will be able to use many useful features for your organization.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Raviraj S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Powerful Systems manager

Likeliness to Recommend

8 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.

What is your favorite aspect of this product?

The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.

What do you dislike most about this product?

AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.

What recommendations would you give to someone considering this product?

While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.

Pros

Reliable
Client Friendly Policies
Helps Innovate
Continually Improving Product

Cons

Less Effective Service
Vendor's Interest First
Leverages Incumbent Status

José A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS the best cloud solution. The way how their services works so fast. The way how you can integrate Infrastructure as code using cloud formation, the serverless solutions such as lambda. Stronger and very fast databases. Replicas around the world with no latency

What is your favorite aspect of this product?

Easy way to use Infrastructure as code, serverless solutions such as lambda, the replicas around the world without latency. Very friendly web interface

What do you dislike most about this product?

is the best solution, nothing to critizie

What recommendations would you give to someone considering this product?

That hire this solution, worth every dollar

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AWS Systems Manager

What is AWS Systems Manager?

Company Details

Need Assistance?

AWS Systems Manager Ratings

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love AWS Systems Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Storage Monitoring Monitor storage performance and capacity.

Patching Automation The automated deployment and installation of server patches

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Deployment Model Deployment model(s), e.g. on-premise, cloud, hybrid, suit business needs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Management

AWS Systems Manager Reviews

Douglas D.

Fantastic Features!

Likeliness to Recommend

Pros

Raviraj S.

Powerful Systems manager

Likeliness to Recommend

Pros

Cons

José A.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Monitoring

Storage Monitoring

Patching Automation

Applications Monitoring

Server Performance Monitoring

Network Configuration Management

Access Rights Management

Event Correlation & Management

Capacity Management

Automated Remediation

Deployment Model

Vendor Capability Ratings

Quality of Features

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement