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AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

8.6 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

87 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

87

Automated Diagnostics

86

Code Performance Monitoring

86

Application Metric Reporting

84

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

83

Synthetic Monitoring (RUM)

83

Error Reporting

83

Scalability

83

Vendor Capability Ratings

Average 82

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Business Value Created

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Ease of Customization

78

Vendor Support

78

AppDynamics Reviews

Prince S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Real-time application performance monitoring

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Deep visibility, real-time insights.

What is your favorite aspect of this product?

Real-time performance insights and alerts.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Evaluate needs, trial extensively, implement.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Respectful

Thomas L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

AppDynamics is a robust and efficient APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Excellent knowledge of APM, very useful analytics data captured from mobile devices and browsers, and good details on end-user monitoring for both.

What is your favorite aspect of this product?

I really like AppDynamics. It provides information about the application itself, information about the database side, server monitoring, and most importantly, end-user monitoring. Collect analytical data which is very beneficial.

What do you dislike most about this product?

There are some problems, Anamoly detection still lacks quality, support is average, idea acceptance is painfully slow, and Smart Agent can only be installed on certain file systems.

What recommendations would you give to someone considering this product?

The product is top-notch as an APM solution, however, services and support need to be improved. The only area the team could improve is how they handle new ideas and changes.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

Chris Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

7 /10

What differentiates AppDynamics from other similar products?

Customer service

What is your favorite aspect of this product?

Ease of implementation with support help

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a PoC

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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