AddSearch Customer Reviews 2024

What is AddSearch?

AddSearch is a lightning fast, accurate and customizable Site Search engine with a Search API. AddSearch works on all devices and is easy to install, customize and tweak. As content is getting scattered around multiple SaaS platforms and subdomains, AddSearch brings it back to your corporate website quickly and effortlessly.

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Awards & Recognition

AddSearch won the following awards in the Enterprise Search category

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5 Top Rated Capabilities

2 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

AddSearch Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AddSearch.

83 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AddSearch?

15% Negative

0% Neutral

85% Positive

Pros

Caring
Respectful
Saves Time
Security Protects

Feature Ratings

Average 74

Social Network Awareness

86

User interface for search/retrieval

83

Advanced/Faceted search

83

Audio and Video Analytics

80

Search Query Parsers

79

Results Sorting

77

Multi Format Support

77

Content Analytics

77

AI/Machine Learning

75

Processing and Indexing

72

Optical Character Recognition

71

Vendor Capability Ratings

Average 77

Vendor Support

87

Quality of Features

81

Ease of Implementation

79

Availability and Quality of Training

78

Usability and Intuitiveness

77

Ease of IT Administration

77

Business Value Created

76

Ease of Data Integration

74

Breadth of Features

74

Ease of Customization

73

Product Strategy and Rate of Improvement

70

AddSearch

What is AddSearch?

Company Details

Need Assistance?

Awards & Recognition

AddSearch Ratings

83 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love AddSearch?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Network Awareness Indexing of organizational results in social media.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Audio and Video Analytics Analysis and extraction of words and phrases transposed from audio and video files.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.