Enterprise Search

Enterprise Search

What is Enterprise Search?

Enterprise Search helps users securely find, retrieve, and organize information from a variety of internal databases, documents, intranets and applications (CRM, ERP, HRIS), as well as from externally facing sources such as websites.

Common Features

  • Search Query Parsers
  • Content Aggregation
  • Results Sorting
  • Multi Format Support
  • Processing and Indexing
  • Synonyms and Stemming
  • Optical Character Recognition
  • Audio and Video Analytics
  • Content Analytics
  • Social Network Awareness
  • Advanced/Faceted search
  • User interface for search/retrieval
  • AI/Machine Learning

Top Enterprise Search

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 7
Next Award: Jan 2025

Top Enterprise Search 2024

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Composite Score
8.2 /10
CX Score
8.6 /10

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. The platform powers a suite of next-gen products, including: - Cognitive Search (AI-powered search for self-service) - SearchUnify Virtual Assistant (Virtual Assistant for Contextual, and Intent-driven Conversational Experiences) - Knowbler (Intelligent Knowledge Management Solution) - Agent Helper (AI-powered Agent co-pilot). Leading Enterprises like Automation Anywhere and Syntellis leverage SearchUnify to enhance business ROI.

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Pros

  • Respectful
  • Altruistic
  • Acts with Integrity
  • Inspires Innovation
Badge Winner
Badge Winner
Coveo Solutions Inc.

Coveo Relevance Cloud

Composite Score
8.1 /10
CX Score
8.1 /10

Coveo's AI-powered search delivers the relevant experiences people expect in the new digital economy. Its SaaS-native, multi-tenant platform injects AI-powered search, recommendations, and personalization solutions into digital experiences, including workplace, ecommerce, service and website. Coveo Relevance Platform powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners.

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Pros

  • Efficient Service
  • Security Protects
  • Respectful
  • Trustworthy
Badge Winner
Badge Winner
Bridgeline Digital, Inc.

HawkSearch

Composite Score
8.0 /10
CX Score
8.1 /10

HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.

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Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity
Badge Winner
Sinequa

Sinequa

Composite Score
7.8 /10
CX Score
7.7 /10

Sinequa provides a cognitive search and analytics platform that connects people with the information and insights for organizations to become information-driven. This means actionable information presented in context to surface insights, inform decisions, and elevate productivity. The platform has been forged by experience in projects for large organizations in complex environments with large and diverse sets of data and content. Sinequa’s unified platform is fully integrated and configurable to support current and future needs around becoming information-driven.

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Pros

  • Fair
  • Respectful
  • Includes Product Enhancements
  • Unique Features
Badge Winner
Badge Winner
Composite Score
7.4 /10
CX Score
7.6 /10

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

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Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product
Badge Winner
Badge Winner
Yext, Inc.

Yext

Composite Score
7.3 /10
CX Score
7.1 /10

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

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Pros

  • Security Protects
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing
Algolia

Algolia

Composite Score
7.3 /10
CX Score
7.3 /10

Algolia provides a leading API platform for Search and Dynamic experiences that to create fast, relevant search and discovery. Algolia achieves this with an API-first approach enabling developers and business teams to surface relevant content that enhance online engagement, increase conversion rates, and enrich lifetime value. More than 11,000 companies rely on Algolia to manage over 1.5 trillion search queries a year. Algolia’s HQ is in San Francisco. To learn more, visit www.algolia.com.

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Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
Badge Winner
Composite Score
6.9 /10
CX Score
6.8 /10

Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.

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Pros

  • Fair
  • Acts with Integrity
  • Respectful
  • Reliable

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Generous

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
8.4 /10
CX Score
8.2 /10

Get started with Luigi’s Box Search and experience the benefits right away. Our Search was designed to provide your customers with an impeccable search experience. This is possible thanks to various features that remove issues that appear during searches. Whether it’s suggesting the right products, correcting grammar mistakes, or autocompleting queries, our Search can make a difference and improve your earnings in one go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Network Design & Management, Inc.

ISYS Enterprise Search

Composite Score
8.0 /10
CX Score
8.2 /10

ISYS Search is a leading Enterprise Search software. It features high-resolution document filters that parse, extract, analyze, load and display content from common formats like Microsoft Office applications (including Visio), HTML, images, AutoCAD and many more. Beyond simply indexing text, ISYS Search mines metadata, revisions and annotations, embedded documents and other hidden content that other search software misses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing