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LANDPARK HELPDESK 3.8.A - Detailed Description Page
Click to view LANDPARK HELPDESK 3.8.A screenshot
Program ID: 28692
Author: LANDPARK     All programs by this author
Downloads: 21
License: Shareware [?]
Cost: $2911.00 US
Operating Systems: win9xme winnt4 win2000 winxp winvista winvistax64 win7x32 win7x64 winserver
Size: 43446K
Release Status: new
Last Updated: 2011-09-05
Our Rating: Not rated yet...
Users Rating: not rated yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]

LANDPARK HELPDESK iconLandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: Requests directly made by users / Requests made on behalf of users / Requests made by email / Automated scheduling / List of tickets by status / Technician Schedule , Technical group schedule or suppliers with recurring tasks / Predefined messages are sent according to event types / Searching for a solution / Searching for objects that are associated with each user / Searching for objects in your database / Memos and alerts for overdue tickets / Ticket history / Queries / Statistics / Polls and surveys / Automated escalation / Project management / Technicians management / Absence management / Priority Management / Problems and solutions settings / Ticket code settings / Access rights / Company profile settings / Activate display filters when users make requests / News Settings, etc.

Keywords: Helpdesk, Issue tracking, IT asset management, Inventory tracking software, Free inventory tracking software

Recent Changes: Yes

Install Support: Install and Uninstall

Supported Languages: English, French

Additional Requirements: Multiple user access, Windows 2003 Server minimum, server Web IIS 6.0 minimum

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