What is Textmagic?
Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTextmagic Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Textmagic.
88 Likeliness to Recommend
86 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Textmagic?
Pros
- Client Friendly Policies
- Generous Negotitation
- Altruistic
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Text Messaging
Scheduled Messaging
Marketing Analytics
Opt-in
Communication Archive
Mobile Marketing Management
Social Media Marketing Management
Application Integration
Loyalty Promotions Management
Surveys Feedback
Mobile Payments
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
[1920] Homepage
10DLC and Toll free
Compose screen
Contacts page
New SMS messenger
Reports page
SMS surveys
SMS templates
Textmagic iOS and Android Apps
Textmagic Reviews
Oliver T.
- Role: C-Level
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
Professional email lookup and verification
Likeliness to Recommend
What differentiates Textmagic from other similar products?
Many people knows TextMagic as the SMS sender platform, but what they don't know is that TextMagic has some other powerful features: the email validation & lookup which allows organizations to validate the emails risk levels as well cleaning their mailing lists for inactive and emails. This helps improve email deliverability in the future and improve response rate.
What is your favorite aspect of this product?
My favorite aspect is that as super admin, you can create sub-accounts and give access to members in your organization, while being able to allocate credits and monitor the activity (SMS history) and usage. I also love the email lookup feature, which goes the extra mile, by performing email risk assessments based on IPs and other security factors. The ability to create private lists is also great, as these lists can then be shared to specific sub-accounts, right through the TextMagic dashboard.
What do you dislike most about this product?
TextMagic does not offer post-pay accounts, which for many businesses would have been really helpful.
What recommendations would you give to someone considering this product?
TextMagic is one of the rare, reliable and professional SMS services that offers multiple payment solutions: VISA, Mastercard, AMEX, PayPal and Bank Transfer. This facilitates a lot of transactions, especially when you have an issue with a payment method or are located in a geographical region that provides limited payment methods. They are reliable all the way and will definitely contribute to the success of your business and projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Soonitee R.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Mar 2022
Scheduling SMS campaigns & free verification tools
Likeliness to Recommend
What differentiates Textmagic from other similar products?
TextMagic is not the the average SMS providers for mass SMS. Its dashboard had the ability of letting you schedule your whole campaign right from your browser (Opera, Chrome, etc.), and have some unique sets of tools: carrier lookup, SMS length calculator, online invoice generator, and the list goes one with useful, yet simple but free tools.
What is your favorite aspect of this product?
I love that we are able to customize our sender ID to match our brand, giving our campaign a professional look, as well as a branded outreach. The scheduling option has won my heart, for it allowed me to write multiple campaign texts far in advance, saving a lot of time, when it comes to sending these campaign and reminders multiple times during the day.
What do you dislike most about this product?
The need to purchase a dedicated phone number to be able to receive SMS is a little annoying. The phone number should be included, or at least 1 phone number, for any businesses using TextMagic paid services.
What recommendations would you give to someone considering this product?
TextMagic does have mobile capabilities, with the availability of its iOS and Android application. You will definitely save a lot of time, if sending regular but numerous SMS forms part of your business activities or organizational processes. It's worth giving a try and adopting. Highly reliable global SMS services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jean P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Integrate SMS to your infrastructure via REST API
Likeliness to Recommend
What differentiates Textmagic from other similar products?
While generating an API key with other providers require a manual intervention by customer support, with TextMagic, an API key can be generated right away from the dashboard. What's even more amazing is that TextMagic provides a sandbox, for proper testing and clear documentations of API commands.
What is your favorite aspect of this product?
I love the callback URL features, where delivery notifications can be sent automatically to your desired destination. I also find amazing, for less advanced IT users, the ability to send SMS via emails, in bulk, without any coding knowledge required. Integration is so easy also via Zapier, which gave us access to our most used apps like Gmail and MailChimp.
What do you dislike most about this product?
TextMagic rarely offers promotions or discounts. Also messages sent but not delivered are charged as same.
What recommendations would you give to someone considering this product?
If you are looking to optimize the communications of your business or at the workplace, TextMagic will definitely help you achieve this goal, for the fee of an SMS for each message sent. While it might not be the most cost effective solution, it will definitely improve your business processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing