What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Will B.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2024
Slack is Fantastic
Likeliness to Recommend
What differentiates Slack from other similar products?
We can configure DLP to automatically block sensitive information from being shared accidentally. Think about it - no more panicking if someone accidentally tries to paste a customer list in a public channel.
What is your favorite aspect of this product?
Data Loss Prevention (DLP).
What do you dislike most about this product?
Now, no software is perfect. Slack's search functionality can be a bit wonky at times.
What recommendations would you give to someone considering this product?
Slack is a fantastic tool for secure and efficient communication.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Acts with Integrity
Mohd Danish A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2024
Tool to collaborate with Client
Likeliness to Recommend
What differentiates Slack from other similar products?
We can people availability, local time and Location of person.
What is your favorite aspect of this product?
Channels, search, advance search and tracking document
What do you dislike most about this product?
There is nothing which i dislike its a professional tool for collaboration
What recommendations would you give to someone considering this product?
Great tool for real time communication
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Helps Innovate
Mykhailo K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Robust and intuitive team communication platform
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack differentiates itself with its seamless integrations with various productivity tools, its intuitive and user-friendly interface, and powerful collaboration features such as channels and direct messaging.
What is your favorite aspect of this product?
My favorite aspect of Slack is its extensive integration capabilities, allowing seamless connectivity with other tools like Google Drive, Trello, and Jira, which enhances overall productivity and collaboration.
What do you dislike most about this product?
What I dislike most about Slack is its cost, which can be high for larger organizations, and the occasional notification overload that can be distracting.
What recommendations would you give to someone considering this product?
I recommend fully exploring and utilizing Slack's integration capabilities with other productivity tools to streamline your workflow. Additionally, customize your notification settings to manage and reduce distractions effectively.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service