What is SAP CPQ?
Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
92 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP CPQ?
Pros
- Transparent
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Cons
- Vendor Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Rules Engine
Guided Selling
Catalog Management
Discounting Management
Visual Configuration
Mobile
Workflow & Approvals
Application Integration
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Data Integration
SAP CPQ Reviews
Laura G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Solid software that provides instant quotes.
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
What distinguishes this program is undoubtedly the customer service, whenever I had a question or problem they offered me immediate help and it is something that I always highlight.
What is your favorite aspect of this product?
Importantly, this tool allows you to create end-to-end approvals and workflows all within the platform, eliminating the need for numerous offline or product-based communications.
What do you dislike most about this product?
While I have no complaints about the overall quality or functionality of the program, I don't enjoy how difficult the software setups and integrations can be. It takes time for many parties to configure this product internally and the end user does not always see the logic behind those configurations. This can make software adoption and implementation difficult.
What recommendations would you give to someone considering this product?
Before you think about implementing the product solution, I suggest you analyze its scope and use cases thoroughly during the sales process. Given the amount of work involved in establishing the flows, it is important to think about this from both the stakeholders' and the administrator's points of view.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Akshay K.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2022
User friendly interface, Simple to use, training
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
Simplicity
What is your favorite aspect of this product?
Shortcuts
What do you dislike most about this product?
Time out
What recommendations would you give to someone considering this product?
User friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Transparent
Menaka r.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jan 2022
Nice product, clarity nice functionality and best
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
Easy to use and friendly tool
What is your favorite aspect of this product?
Display and clarity about configuration
What do you dislike most about this product?
Error mess
What recommendations would you give to someone considering this product?
Highly recommended on
Pros
- Unique Features
- Fair
- Transparent
- Effective Service
Cons
- Less Performance Enhancing
- Less Friendly Negotiation
- Less Efficient Service