What is Salesforce CDP?
Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. Salesforce CDP can help keep you centered with a single-source of truth — providing more intelligent, actionable, and trusted data at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CDP?
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real Time Capabilities
Data Security
CRM Integration
Dashboards, Analytics and Reporting
Omnichannel Integration
Data Aggregation
Data Enrichment
Behavioral Triggers
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Vendor Support
Salesforce CDP Reviews
Sarah U.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2024
Fantastic product!"
Likeliness to Recommend
What differentiates Salesforce CDP from other similar products?
Ease of use
What is your favorite aspect of this product?
Having all my client info in one CRM
What do you dislike most about this product?
slowness- over all happy with it
What recommendations would you give to someone considering this product?
it will help your internal teams workflow
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
Adarsh B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Varity of features and best product.
Likeliness to Recommend
What differentiates Salesforce CDP from other similar products?
It is a all in one software for all of your customer data management. We personally use it and we are saving a lot of time and money.
What is your favorite aspect of this product?
There are plenty of things but for me it would be the user friendly UI and the varity of options.
What do you dislike most about this product?
Pricing model can be improved a bit.
What recommendations would you give to someone considering this product?
Choose the best CDP for your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jon S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Great for staying organized with clients info
Likeliness to Recommend
What differentiates Salesforce CDP from other similar products?
Easy to learn and stay organized. The end-user experience and look is clean and neat.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing at the moment.
What recommendations would you give to someone considering this product?
Definitely give it a try!
Pros
- Trustworthy
- Unique Features
- Respectful
- Client Friendly Policies