What is Salesforce Authenticator?
Salesforce Authenticator offers smart, simple two-factor authentication solutions that enhance the security of your Salesforce deployment without sacrificing user experience. Salesforce Authenticator is an intelligent, mobile two-factor authentication app that delivers enterprise-class security, while providing simplicity and convenience to your end users. With Salesforce Authenticator, it’s even easier for employees to access business-critical apps through simple push notifications. With a single tap on their mobile device, employees can approve logins and other actions, even verifying automatically from trusted locations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Authenticator?
Pros
- Caring
- Efficient Service
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
OTP Authentication
Biometrics Authentication
Multi-Device Protection
Browser Push Notifications
Email Authentication
Role-Based Multi-Factor Authentication
Dashboards, Analytics and Reporting
Role and User Management
Integration APIs
Hard Token Authentication
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Customization
Salesforce Authenticator Reviews
Ann C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Aug 2023
Excellent Product, and User Friendly!
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
It has many functions, and is extremely user friendly
What is your favorite aspect of this product?
the ease of using the system
What do you dislike most about this product?
nothing at all
What recommendations would you give to someone considering this product?
it is worth the investment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lateefah W.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Aug 2023
Salesforce is a key part of my job and I love it!
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
It is more convenient
What is your favorite aspect of this product?
Communication
What do you dislike most about this product?
Slowness and speed
What recommendations would you give to someone considering this product?
They should be patient
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Saves Time
Sourav H.
- Role: Consultant
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Easier sign-ins
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
It has options to authenticate without entering a code
What is your favorite aspect of this product?
Its lightning login feature helps to login into salesforce orgs without a password, which is very fast
What do you dislike most about this product?
Gets very difficult to authenticate if the phone is lost or stolen
What recommendations would you give to someone considering this product?
Light and intuitive user interface makes it an easier choice
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Fair