What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get Assistancemonday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on monday.com.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Trustworthy
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Document Management
Reporting
Mobile Access
Hierarchical Task Management
Budget Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
View monday.com in this category (opens in a new tab)
Task Management
Score 8.9
View monday.com in this category (opens in a new tab)
Lead Management
Score 8.7
View monday.com in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.6
View monday.com in this category (opens in a new tab)
Customer Relationship Management - Small Business
Score 8.4
View monday.com in this category (opens in a new tab)
Objectives and Key Results
Score 8.2
View monday.com in this category (opens in a new tab)
Real Estate Property Management
Score 8.0
View monday.com in this category (opens in a new tab)
monday.com Reviews
Michael F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted May 2024
Very great cross-team project management tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has a lot of featurea
What is your favorite aspect of this product?
It is a good compromise between usability and complexity of features
What do you dislike most about this product?
Sometimes it is not very intuitiv
What recommendations would you give to someone considering this product?
Set it up for big projects with cross functional teams
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Reliable
Erica K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2024
Great UI, but lacking in user training resources
Likeliness to Recommend
What differentiates monday.com from other similar products?
We honestly didn't evaluate other products and probably should have. We just really liked the UX on the front end when using the free version and thought we should upgrade. However, we feel that we aren't using the product to its maximum capabilities.
What is your favorite aspect of this product?
The board layouts and dashboards are truly amazing!
What do you dislike most about this product?
The lack of training/vendor support.
What recommendations would you give to someone considering this product?
Make sure you have a great account manager if upgrading to the paid version of the product.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
Cons
- Less Caring
Allison H.
- Role: Human Resources
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Apr 2024
User friendly
Likeliness to Recommend
What differentiates monday.com from other similar products?
Lots of apps to integrate with
What is your favorite aspect of this product?
Workflows and automations
What do you dislike most about this product?
Technical errors
What recommendations would you give to someone considering this product?
Great to use across departments for good workflow
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Security Protects
Cons
- Less Effective Service
- Wastes Time
