What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vipul S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Good to have if you use outlook
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Sync with outlook, easy to join meets
What is your favorite aspect of this product?
Reminders before meeting/alert when someone joins
What do you dislike most about this product?
Fairs good vs competitors
What recommendations would you give to someone considering this product?
Take this only if you are using Microsoft suite
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Vidhi C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
Fantastic workspace for real time communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Features like team collaboration and communication through messages, meetings, file and app sharing, and occasional emoji and GIF are the best.
What is your favorite aspect of this product?
Microsoft teams access though phone is my favorite feature.
What do you dislike most about this product?
It sometime lags and cannot work with internet.
What recommendations would you give to someone considering this product?
It is a powerful collaboration tool and provides seamless integration with the Microsoft ecosystem.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
Lucy K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
It is god enough compared to other products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams can accommodate very large meetings with hundreds or even thousands of participants, making it suitable for webinars or company-wide events
What is your favorite aspect of this product?
For businesses with strict security and compliance requirements, Teams offers robust features to address those concerns. Additionally, the ability to manage large meetings and comprehensive administrative controls cater to the needs of large organizations.
What do you dislike most about this product?
While there's a freemium model, the free tier of Teams offers limited features compared to some competitors, potentially hindering adoption for casual users or those on a tight budget.
What recommendations would you give to someone considering this product?
Do you need a platform for large meetings, webinars, or complex team collaboration projects? Teams can handle extensive collaboration requirements.
Pros
- Caring
- Saves Time
- Fair
- Over Delivered