Microsoft Corporation

Microsoft Teams

8.6 /10

1009 Reviews Write a Review

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What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

4 Top Rated Capabilities

5 Top Rated Features

2022

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

4% Negative

7% Neutral

89% Positive

Pros

Enables Productivity
Respectful
Reliable
Trustworthy

Feature Ratings

Average 80

Instant Messaging

File Sharing Collaboration

Mobile App

Calendars

Employee Engagement

Employee Directory

Task Management

Networked Enterprise

Document Management

Interactive Organizational Chart

App Delivery and Access

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Unified Communications as a Service

Score 8.8

View Microsoft Teams in this category (opens in a new tab)

Web and Video Conferencing - Enterprise

Score 8.7

View Microsoft Teams in this category (opens in a new tab)

Business Instant Messaging - Enterprise

Score 8.6

View Microsoft Teams in this category (opens in a new tab)

Microsoft Teams Reviews

Vidhi C.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic workspace for real time communication

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Features like team collaboration and communication through messages, meetings, file and app sharing, and occasional emoji and GIF are the best.

What is your favorite aspect of this product?

Microsoft teams access though phone is my favorite feature.

What do you dislike most about this product?

It sometime lags and cannot work with internet.

What recommendations would you give to someone considering this product?

It is a powerful collaboration tool and provides seamless integration with the Microsoft ecosystem.

Pros

Trustworthy
Unique Features
Effective Service
Inspires Innovation

Sahil C.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Excellent tool for workplace communications

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

1. Low downtime, except for installing updates, teams has never gone down thus seamless connectivity 2. Easy sharing and accessing files and viewing them 3. Can book meeting rooms easily with the help of it

What is your favorite aspect of this product?

1. Works well on both laptop and mobile devies 2. Easy to use for setting OOO and other things 3. No prior training required for using teams

What do you dislike most about this product?

1. The app load time on phone is high 2. The updated version has a less appealing UI as compared to the previous version 3. It downgrades the camera quality

What recommendations would you give to someone considering this product?

If you are someone who works in a large organisation, you can anytime go for teams for easy intra company communications.

Pros

Continually Improving Product
Reliable
Trustworthy
Client Friendly Policies

Rahul s.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

TEAMS : Collaboration made easier

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams has a better user interface with easy navigation . It supports better audio and video conferencing alongside various feature to present and explain.

What is your favorite aspect of this product?

This product provide high quality video and audio conferencing along with whiteboard to improve visual presentation.

What do you dislike most about this product?

Teams takes a lot of time to load , file download and upload takes a lot of time

What recommendations would you give to someone considering this product?

Go through proper documentation and training in order to use the app to its maximum.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Microsoft Teams

What is Microsoft Teams?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Teams Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Teams?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Mobile App Android and iOS app that users can download.

Calendars Ability to manage and view employee schedules, and book meetings.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

App Delivery and Access Provides users with access to apps they need to be productive.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Unified Communications as a Service

Web and Video Conferencing - Enterprise

Business Instant Messaging - Enterprise

Microsoft Teams Reviews

Vidhi C.

Fantastic workspace for real time communication

Likeliness to Recommend

Pros

Sahil C.

Excellent tool for workplace communications

Likeliness to Recommend

Pros

Rahul s.

TEAMS : Collaboration made easier

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

File Sharing Collaboration

Mobile App

Calendars

Employee Engagement

Employee Directory

Task Management

Networked Enterprise

Document Management

Interactive Organizational Chart

App Delivery and Access

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization