What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Mobile Optimized
Segmentation
Contact Database
Auto-Responders
SPAM Compliance
A/B Testing
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Akshit G.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2024
Great Product, Best in Email Marketing!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It is one of the easiest and oldest email marketing tools with easiest implementation and end use
What is your favorite aspect of this product?
The favorite aspect is so many new and customisable templates which satisfy all the requirements
What do you dislike most about this product?
Sometimes I feel the pricing is little higher than competitors
What recommendations would you give to someone considering this product?
It is a first choice for Email Marketers so one should try before considering others
Pros
- Trustworthy
- Caring
- Saves Time
- Respectful
İbrahim Hilmi D.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
Great Design, Tablet Needs to Better.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
I like the general design which is very intuitive and helpful.
What is your favorite aspect of this product?
I like the scheduling feature so that I can set up the emailings beforehand.
What do you dislike most about this product?
I do not like the tablet experience at all.
What recommendations would you give to someone considering this product?
I think in terms of email marketing is the best, you might consider others for automation but for email marketing this one is great.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Susan S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Mailchimp's Features are Friendly
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is so amazing and reliable to use. Mailchimp has great capabilities,
What is your favorite aspect of this product?
I like the friendly features of Mailchimp. Mailchimp has been so amazing to use.
What do you dislike most about this product?
No dislikes for Mailchimp.
What recommendations would you give to someone considering this product?
Mailchimp is the best tool you need for email marketing automation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing