Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

87

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

79

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Breadth of Features

80

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Aqib S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

One of the best product easy to use and effective

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integrates perfectly with google workspace tools boosting workflow and familiarity , user friendly interface with core video conferencing features. Ideal for quick and easy meetings

What is your favorite aspect of this product?

user friendly for effortless video conferencing

What do you dislike most about this product?

nothing much all ok

What recommendations would you give to someone considering this product?

If someone prioritize ease of use and tight workspace integration Google Meets is a great choice

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Urnisha S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

A Simple But Powerful Video-Conferencing Platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What differentiates Google Meet from other similar products is that it is very user-friendly and helps people conduct online meetings and classes just in one go by creating the link and sharing it with all the students or co-workers. I generally use it each time I want to have a speedy meeting with my colleagues. At times, when I face any issue in the meeting, their customer service representative is always there to help me out in real-time. Furthermore, its AI-powered features, such as noise suppression and live subtitles, improve the user experience. These features, combined, present Google Meet as an exceptional video conferencing tool.

What is your favorite aspect of this product?

One of my favorite features of Google Meet is its convenience, particularly since it is straightforwardly coordinated with the Gmail application. Dissimilar to other video conferencing applications like Microsoft Groups or Zoom, we can just utilize Google Meet without the problem of downloading any application. Additionally, the nature of voice calling and screen sharing has continuously improved throughout the years with updates, and scheduling meetings is another feature that I find very beneficial.

What do you dislike most about this product?

What I dislike most about Google Meet is its limitations in terms of advanced features when compared to other platforms. I find the virtual backgrounds or breakout rooms disappointing, particularly since we regularly utilize these functionalities in our meetings. Google Meet doesn't let us share files or documents, nor does it let any other user take control of the screen of the person who is presenting. Additionally, connectivity issues or slowness during video calls cause frustration.

What recommendations would you give to someone considering this product?

For those considering Google Meet, don't wait to think about what to do; just go for it. You will surely love it. Google Meet is an excellent choice. With a Google account, you can take advantage of numerous benefits and features, like affordable pricing, free usage, and live broadcasting from Google Meet to YouTube, etc.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Peter V.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

So much better, IMO, to Teams or Zoom - love it

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Easy to use and reliable

What is your favorite aspect of this product?

Easy to use and reliable and integrates well with our other systems

What do you dislike most about this product?

Dropping calls due to broadband connection

What recommendations would you give to someone considering this product?

Give it a try

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

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