What is Fyle?
Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
94 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fyle?
Pros
- Efficient Service
- Security Protects
- Transparent
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Expense Policy Aware
Approval Workflow
Receipt Image Submission
Expense Detail Tracking
Multi Currency
Desktop Browser Support
Mobile App or Mobile Browser Support
Travel Profile
Expense Itemization
Optical Character Recognition
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Vendor Support
Quality of Features
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Fyle Reviews
Yaseen M.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted May 2024
The product is quick and great for work expenses
Likeliness to Recommend
What differentiates Fyle from other similar products?
I really have to appreciate their customer service. They are prompt, friendly and reliable. When we need to make changes they take right over and get it done.
What is your favorite aspect of this product?
It is easy to categorize expenditures and submit reports for review and for processing. The whole process is quite simple.
What do you dislike most about this product?
I think that the mobile app of the software could be improve because it can have delays when a large number of items are being processed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marc B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2024
Brilliant for on the go expenses
Likeliness to Recommend
What differentiates Fyle from other similar products?
The app is user friendly and it takes me no time at all to record my expenses. I find the categories simplified, yet detailed enough and easy to use.
What is your favorite aspect of this product?
I can make annotations on the expenses with regards to the purpose or reason. The instant alerts when a spend is made adds to security.
What do you dislike most about this product?
It would be great if an employee could request a higher one-off funds within the app.
What recommendations would you give to someone considering this product?
Seamless, always works and easy to use to upload receipts and keep control of expenses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeffrey G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Fyle makes the expense process easier for us
Likeliness to Recommend
What differentiates Fyle from other similar products?
How simple it is and how easy to use. He hated how laborious and time-consuming it was to gather receipts and record expenses in a report. With Fyle, it's very simple. Fyle makes it easy for me to track and control all of my company's expenses. Since I used to spend hours and hours creating expense reports, this also allows me more time to focus on other tasks.
What is your favorite aspect of this product?
I appreciate that Fyle notifies me by phone when I have a new expense and that I can record it immediately after making the purchase.
What do you dislike most about this product?
It can be confusing to use some of the filters when reviewing expenses. As an employee, I'm having trouble figuring out how to limit the results to only see the charges for which I submitted a refund request.
What recommendations would you give to someone considering this product?
Automating our expense management operations is something Fyle is tackling. Reporting is considerably easier and saves us time. A game-changer is the ability to simply send an image of my receipt via SMS and instantly associate it with my expenses. Now I can quickly and easily take a photo of my receipt instead of worrying about keeping track of a paper one.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Generous Negotitation
