What is Dynamics 365 Commerce?
Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDynamics 365 Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dynamics 365 Commerce.
88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Commerce?
Pros
- Reliable
- Trustworthy
- Unique Features
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Management
PCI and EMV Compatible
Sales Transactions
Cash Register Point of Purchase Devices
Employee Mobile
Loyalty Program
Analytics and Reporting
Inventory Control
Customer Account Management
Online Integrations Web Store
Pricing Promotions
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
Dynamics 365 Commerce Reviews
Rakesh R.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Oct 2023
Likeliness to Recommend
Kantafu K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2023
Amazing Capabilities With Dynamics 365 Commerce
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Unlike other retail POS, Dynamics 365 Commerce is fully customisable makes it irresistible for businesses
What is your favorite aspect of this product?
I like the ease of customizing Dynamics 365 Commerce The software comes with great features making a great retail POS Learning to use it is easy
What do you dislike most about this product?
All has been smooth while using Dynamics 365 Commerce
What recommendations would you give to someone considering this product?
Sincere it's customizable and cost friendly, I recommend Dynamics 365 Commerce to any business in need of such Solution.
Pros
- Reliable
- Unique Features
- Effective Service
- Inspires Innovation
Kat M.
- Role: Human Resources
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2023
Be patient; it is worth the investment!
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Most people use Microsoft anyways, so there is that level of comfort there already.
What is your favorite aspect of this product?
It is familiar in a sense and in some aspects, not terrribly difficult.
What do you dislike most about this product?
A better drop down selection; took me some time to naviagate the portal and find what I needed, initially.
What recommendations would you give to someone considering this product?
Def. look into getting a discounted rate if possible- easily acessible program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing