What is CounselLink CLM?
CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
3
Since last award
92 Plan to Renew
8
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CounselLink CLM?
Pros
- Helps Innovate
- Acts with Integrity
- Security Protects
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contract Approval
Obligation Management
Searchable Repository
Contract Authoring
E-Signature
Reporting Analytics
Workflow
Redlining
Integration
Clause Management
OCR Support
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
CounselLink CLM Reviews
Crystal E.
- Role: Vendor Management
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Decline Since Acquired by LexisNexis
Likeliness to Recommend
What differentiates CounselLink CLM from other similar products?
The user interface
What is your favorite aspect of this product?
I selected this product in 2019 when it was Parley Pro and privately owned because of the wonderful notification system. These have critically failed twice now, for extended periods, since LexisNexis acquired Parley Pro. Customer service has also taken a steep nose dive into the ground.
What do you dislike most about this product?
Failure of critical elements.
What recommendations would you give to someone considering this product?
Probably don't. There are a plethora of other options available.
Pros
- Security Protects
- Helps Innovate
- Unique Features
- Inspires Innovation
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Hyun K.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2024
Was fan of ParleyPro, but disappoint by LexisNexis
Likeliness to Recommend
What differentiates CounselLink CLM from other similar products?
Easy of use (still) and price (not anymore)
What is your favorite aspect of this product?
Easy of use and flexible for adjustments
What do you dislike most about this product?
Gradually became bureaucratic and unresponsive after LexisNexis
What recommendations would you give to someone considering this product?
I still think it is a good product to recommend
Pros
- Caring
- Saves Time
- Respectful
- Performance Enhancing
Cons
- Slower Product Innovation
- Commodity Features
- Less Efficient Service
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Feb 2024
Features provide greater efficiency for our staff
Likeliness to Recommend
Pros
- Helps Innovate
- Includes Product Enhancements