What is Contentful?
The content platform for the digital-first era. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Contentful?
Pros
- Efficient Service
- Helps Innovate
- Effective Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Storage
Content Analytics
Content Creation
Content Curation / Library Controls
Content Optimization
Editorial Calendar
DAM (Digital asset management) Integration
Multi-Channel Distribution
Personalization/Audience Targeting
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Contentful Reviews
Leonel G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Contentful is one of the best options
Likeliness to Recommend
What differentiates Contentful from other similar products?
One of the most complete tools I have is my hands to manage and create an incredible amount of company content on the web, Contentful is a really organic program that complements other applications and websites for a good user experience and move all your content from one place to another, with the help of this program you don't have to depend on spreadsheets or themes to be able to build a complete management of all the company's content in one place, I really like the performance I've had with this program since I installed it and I would like to have Contentful as my first content management platform for a long time.
What is your favorite aspect of this product?
With the help of this program, I don't waste so much time waiting to do the right things that all my content deserves to make an impact in my market. This program enhances my skills and abilities within the cloud to correctly manage the mass of content that is created daily in my workplace, Contentful is a program that can be run on various channels of various users, adapting the content to their preference or that of the company, that is, this program has a fairly high level of configuration and customization high that allows us to mold it to the development of our operation.
What do you dislike most about this product?
To acquire this program, you must have a large budget, since the program is really expensive and it is not an economic solution in any sense, the rate of this program is one of the highest in its market, and the worst thing is The free version of this program has many limitations that do not allow us to have an optimal experience of each of its functions.
What recommendations would you give to someone considering this product?
Contentful is one of the best options for those companies that are looking for an agile and simple platform to create and distribute their mass of content independently. This program promises a powerful interface and resources in channel neighborhoods where other tools and services are integrated to expand the capacity of its users, I never tire of recommending this incredible program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ekta L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Best CMS and ease to use - Contentful
Likeliness to Recommend
What differentiates Contentful from other similar products?
I have used contentful for more than 4+ years and it is the best CMS I can say as it is user friendly.It helps in localisation of projects where we can clone data from one space to another to avoid extra efforts.Content modelling and content data insertion is also done easily as per project requirements .
What is your favorite aspect of this product?
The best part is we can provide the roles and access to user as per the requirement so no one can modify the changes unnecessary. Also inserting data and content is very easy and user friendly.Any one can use this without prior knowledge.
What do you dislike most about this product?
All the features are very helpful except the cloning of data is done from same locales instead of different locales.
What recommendations would you give to someone considering this product?
Highly recommended to everyone.Overall it is best CMS any one can use this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samyra J.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Easy-to-use and simple content management system
Likeliness to Recommend
What differentiates Contentful from other similar products?
When we discussed having a system that would enhance operations, the demand for having a program that would permit content to be shared quickly arose. This system has recently made it possible to distribute it swiftly.
What is your favorite aspect of this product?
I appreciate how Contentful makes us consider the organization of the content. Each unique piece of the material requires its own content model, which must be created. The fact that Contentful includes a GraphQL API to get content in any manner we can imagine was also appreciated by our team. Furthermore, by utilizing the Typescript client library in our project, we saved time.
What do you dislike most about this product?
I wish changes were reflected more quickly. I'm aware that it doesn't really take long. Even so, we normally delay sending a related email until the requested report revisions have been made. This situation frequently causes problems when upgrading pdf attachments.
What recommendations would you give to someone considering this product?
Despite the fact that you have paid an additional support plan, the customer service is superb and you receive assistance promptly. The price is likewise fiercely competitive. So far, I've had a great experience using this CMS platform. I like to suggest this tool to you because of this.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service