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Digital Adoption Platforms
Appcues vs Mixpanel
Compare Appcues and Mixpanel using real user data focused on features, satisfaction, business value, and the vendor relationship.
What is Digital Adoption Platforms Software?
Digital Adoption Platforms focus on onboarding users to new applications. They provide the ability to add an integrated training layer that looks native to internal and external software. Digital Adoption Platforms assist organizations with technology change management, and helpdesk ticket reduction. The platforms overlay instruction, user guidance, walkthroughs, and tutorials on top of enterprise applications.
Common Features
Help Screens | Process Flows | Analytics and Reporting | Dashboard | Content Creation | Content Management | Contextual Guidance | Lightweight Automation
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Emotional Footprint
How to Read
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The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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