SAP

SAP Professional Services Software

8.5 /10

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

85 Likeliness to Recommend

7
Since last award

97 Plan to Renew

9
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative

3% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Caring

Feature Ratings

Average 79

Security

Project Management

Time Management

Team Collaboration

Process Automation

Business Process Analysis (BPA)

Reporting

Knowledgebase

Auditability

Expense Detail Tracking

Task Management and Workflow

Vendor Capability Ratings

Average 78

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

SAP Professional Services Software Reviews

Rohit C.

Role: Finance
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Overall a better finance solution package

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

Automation opportunity, reliability, usse friendly. Tcodes access limitations

What is your favorite aspect of this product?

Cockpits and auto approval of draft invoices for billing

What do you dislike most about this product?

Enhancements takes long. Reports limitations

What recommendations would you give to someone considering this product?

Comparable with Gen AI and new automation technology

Pros

Unique Features
Effective Service
Fair
Client's Interest First

Mohan C.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Good software with further need of improvement.

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

Better in reporting in comparison with other ERPs

What is your favorite aspect of this product?

Fetching of bulk data for reporting

What do you dislike most about this product?

Multiple reports that can be clubbed into one

What recommendations would you give to someone considering this product?

Useful software to manage day to day operations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tanvy A.

Role: Public Sector
Industry: Agriculture
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Ease in decision making.

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

After using SAP Professional Services, I noticed that it has good technical integrations and they optimise the operations and greatly improve the decision making process. It provided major assistance in integrating data for efficient process making.

What is your favorite aspect of this product?

I enjoyed using the data integration part as well as the robust client support system. It helped me make better and efficient decisions.

What do you dislike most about this product?

I believe that the service could be a little more cost effective and provide different packages that are more suitable for different kinds of integrations depending on the company’s usage. Secondly, I found it a little hard to use the interface.

What recommendations would you give to someone considering this product?

I would highly recommend the use of this software specifically if they are looking for better strategic decision making and an efficient external support to take care of your daily tasks.

Pros

Performance Enhancing
Trustworthy
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service
Wastes Time
Less Generous

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

Need Assistance?

SAP Professional Services Software Ratings

85 Likeliness to Recommend

7 Since last award

97 Plan to Renew

9 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Project Management Plan all resources needed to execute projects

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Auditability All changes to contracts are fully audit-trailed to improve controls

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Rohit C.

Overall a better finance solution package

Likeliness to Recommend

Pros

Mohan C.

Good software with further need of improvement.

Likeliness to Recommend

Pros

Tanvy A.

Ease in decision making.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Security

Project Management

Time Management

Team Collaboration

Process Automation

Business Process Analysis (BPA)

Reporting

Knowledgebase

Auditability

Expense Detail Tracking

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness