What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Het P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Best User Interface but lacks some AI features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is providing secure audio video services which better than slack
What is your favorite aspect of this product?
User interface is convenient and provides ease of use.
What do you dislike most about this product?
Instant messaging sometimes doesn't react quickly, as it hangs on sometimes
What recommendations would you give to someone considering this product?
Better reliability so please considering purchasing this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Teddy M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
. Microsoft Teams lets you host audio, video, and web conferences with anyone inside or outside your organization.
What is your favorite aspect of this product?
Chats of which people Use
What do you dislike most about this product?
Audibility-Not Most of the time though
What recommendations would you give to someone considering this product?
its Fast and Easier to use
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Naveen K.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic product and easy to use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's features and customer's support differentiates Microsoft Teams from other similar products
What is your favorite aspect of this product?
It has very secure environment and easy to use.
What do you dislike most about this product?
There is nothing to dislike about this product.
What recommendations would you give to someone considering this product?
It has fantastic features and a very secure environment.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity