What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Integrated Search
Order Portal
Reporting and Analytics
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Tushar V.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Review for Oracle commerce
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
This provides great customer support to address the challenges faced by end users
What is your favorite aspect of this product?
Customer support and adaptability
What do you dislike most about this product?
Cost is high
What recommendations would you give to someone considering this product?
To make this cost efficient
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Shweta S.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Robust platform for seamless online transactions.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce stands out for its comprehensive suite of e-commerce solutions, offering scalability, personalization, and deep integration capabilities.
What is your favorite aspect of this product?
My favorite aspect of Oracle Commerce is its flexibility to adapt to diverse business needs while providing a seamless and engaging customer experience.
What do you dislike most about this product?
The complexity of implementation and maintenance can be challenging for smaller businesses with limited resources.
What recommendations would you give to someone considering this product?
Ensure thorough planning, adequate resources, and expert support to maximize the benefits of Oracle Commerce and mitigate implementation challenges.
Pros
- Effective Service
- Generous Negotitation
- Continually Improving Product
- Unique Features
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Just could be heaps better
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Honestly, nothing
What is your favorite aspect of this product?
Honestly, nothing
What do you dislike most about this product?
That I was forced to use it
What recommendations would you give to someone considering this product?
Just don't
Pros
- Unique Features
- Reliable
- Transparent
- Security Protects
Cons
- Less Generous
- Under Delivered
- Less Productive