What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Pranith A.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
Can't imagine my life without teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's companion apps in office 365 and the ability to use 3rd party apps
What is your favorite aspect of this product?
The user interface in both mobile and desktop app
What do you dislike most about this product?
When I am sharing my screen, the controls of camera, mic and more are stuck on top. I should be able to move that tool bar to another point on the screen as I might want to access any tab or buttons behind the tool bar. I wish this can change
What recommendations would you give to someone considering this product?
Buy it if you want to build a super efficient team
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jerson C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Nice tool but very confusing
Likeliness to Recommend
What do you dislike most about this product?
its confusing
What recommendations would you give to someone considering this product?
its simple and good camera
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Efficient Service
Cons
- Vendor's Interest First
- Less Performance Enhancing
- Less Caring
Salih Yasin S.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Great within Microsoft Environment
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
There are no better products as business instant messaging tool works best on windows other than this tool.
What is your favorite aspect of this product?
I like how can I easily transfer my outlook items to here.
What do you dislike most about this product?
I do prefer this tool to not to make computer start slower.
What recommendations would you give to someone considering this product?
I'd recommend them to use available MS teams extensions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing