Microsoft Corporation

Microsoft Teams

8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details

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Awards & Recognition

Microsoft Teams won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

5 Top Rated Features

2022

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

4% Negative

8% Neutral

88% Positive

Pros

Respectful
Enables Productivity
Reliable
Trustworthy

Feature Ratings

Average 84

Instant Messaging

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Audio Controls

Facilitator Functions

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Unified Communications as a Service

Score 8.8

View Microsoft Teams in this category (opens in a new tab)

Business Instant Messaging - Enterprise

Score 8.7

View Microsoft Teams in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Microsoft Teams in this category (opens in a new tab)

Microsoft Teams Reviews

Elijah M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Excellent features for a large group

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Features are excellent and very effective

What is your favorite aspect of this product?

Video conferencing

What do you dislike most about this product?

Voice over phone conferencing

What recommendations would you give to someone considering this product?

Go for it, Its good for business and ease of integrations

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Vipul S.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Good to have if you use outlook

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Sync with outlook, easy to join meets

What is your favorite aspect of this product?

Reminders before meeting/alert when someone joins

What do you dislike most about this product?

Fairs good vs competitors

What recommendations would you give to someone considering this product?

Take this only if you are using Microsoft suite

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Sahil C.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Excellent tool for workplace communications

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

1. Low downtime, except for installing updates, teams has never gone down thus seamless connectivity 2. Easy sharing and accessing files and viewing them 3. Can book meeting rooms easily with the help of it

What is your favorite aspect of this product?

1. Works well on both laptop and mobile devies 2. Easy to use for setting OOO and other things 3. No prior training required for using teams

What do you dislike most about this product?

1. The app load time on phone is high 2. The updated version has a less appealing UI as compared to the previous version 3. It downgrades the camera quality

What recommendations would you give to someone considering this product?

If you are someone who works in a large organisation, you can anytime go for teams for easy intra company communications.

Pros

Continually Improving Product
Reliable
Trustworthy
Client Friendly Policies

Microsoft Teams

What is Microsoft Teams?

Company Details

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Awards & Recognition

Microsoft Teams Ratings

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Teams?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Unified Communications as a Service

Business Instant Messaging - Enterprise

Digital Workplace

Microsoft Teams Reviews

Elijah M.

Excellent features for a large group

Likeliness to Recommend

Pros

Vipul S.

Good to have if you use outlook

Likeliness to Recommend

Pros

Sahil C.

Excellent tool for workplace communications

Likeliness to Recommend

Pros

Most Popular Microsoft Teams Comparisons

Zoom

Google Meet

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Instant Messaging

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Audio Controls

Facilitator Functions

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization