What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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91 Likeliness to Recommend
96 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Security Protects
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
OTP Authentication
Browser Push Notifications
Email Authentication
Multi-Device Protection
Hard Token Authentication
Biometrics Authentication
Role-Based Multi-Factor Authentication
Dashboards, Analytics and Reporting
Role and User Management
Integration APIs
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Authenticator Reviews
Cláudio F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Security in accessing services and applications
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
The ease of implementation, use and training is what I like most about the product.
What is your favorite aspect of this product?
The possibility of integration with the cell phone.
What do you dislike most about this product?
It is a bit of a hassle to migrate access data to another telephone device.
What recommendations would you give to someone considering this product?
Don't waste time and adopt the product to improve the security posture of your environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhay C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Dependable security that may be improved.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is notable for its dependability and ease of use. Because it's easy to use and set up, a variety of users can utilize it. Its offline capability also guarantees that users can produce codes even in the absence of an online connection, which is a useful feature in many situations. For many consumers, Google's security reputation also offers an extra layer of trust. Though it's a good choice, it might not have all the cutting-edge capabilities included in other authentication apps.
What do you dislike most about this product?
I wish Google Authenticator included a sync and backup function to avoid account lockouts from lost or stolen devices. Its interface might also benefit from a visual makeover, which would improve the user experience overall. Its dependability is nevertheless a major asset for account security in spite of these flaws.
What recommendations would you give to someone considering this product?
I would advise anyone thinking about using Google Authenticator to set it up as an additional security measure for their account. In the event that your device is lost, be sure to store backup codes in a safe place. Although it's a solid choice, if you need more sophisticated features like backup and syncing capabilities, look into other options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Md F.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
No need to worried about your security now.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Among other 2FA apps that I’ve tried in the past, Google Authenticator is simply the best. It’s neat, simple and it just works—plus being from Google means that you know it’s legitimate.
What is your favorite aspect of this product?
Configuring this thing was a walk in the park! In all seriousness, I now treat it as a Fort Knox for my online accounts. No more worries about hackers getting their paws on my stuff.
What do you dislike most about this product?
However, to be completely honest, sometimes it gets a little inconvenient since I have to pull out my phone every time I need to log in somewhere.
What recommendations would you give to someone considering this product?
If there is anything at all sacred in terms of your safety with anything related to the internet or computers then go grab yourself one of these bad boys right now. And don’t worry about cost because this little guy is completely free to use and could end up saving you from a whole world worth of hurt later on down the line so why not take advantage while it lasts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing