What is AnyDesk?
AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
3
Since last award
96 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AnyDesk?
Pros
- Enables Productivity
- Inspires Innovation
- Acts with Integrity
- Client's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Remote Support
Remote Control
Real User Monitoring
Discovery
Web & Desktop Conferencing
Role-Based Access Controls
Augmented Reality Remote Assistance
Audit Management
Attended and Unattended Remote Access
Intelligence Reports
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
AnyDesk Reviews
Pragya J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted May 2024
Good remote control software for your basic needs
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
Its easy to use features and accessibility and being cost effective at the same time.
What is your favorite aspect of this product?
It's user interface which makes it really easy to transfer files, gain access to files and control monitor through remote support.
What do you dislike most about this product?
Automatic access even when user disconnect a session.
What recommendations would you give to someone considering this product?
If you are initially implementing, then for your IT department this software is good and reasonable.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Inspires Innovation
Cons
- Less Reliable
??????? ?.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic product,client support is good.
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
Great support. Well user interface.admin and training program is well managed.
What is your favorite aspect of this product?
Support and customisation according to client.
What do you dislike most about this product?
Intelligence report and elasticity.
What recommendations would you give to someone considering this product?
Try for it. It will provide you great experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pooran C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic product
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
The basic interface is user-friendly and installation is straightforward, making it accessible for all users.
What is your favorite aspect of this product?
Easy to install.
What do you dislike most about this product?
AnyDesk's current session recording feature is a bit basic. It would be great to see more options, such as the ability to record audio and video, and to choose the quality of the recording.
What recommendations would you give to someone considering this product?
It's user-friendly and aids in efficiently managing remote users, making it a valuable tool for administration.
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Reliable